Overall I'm satisfied with the gift as I think it's a pretty cool way to highlight important dates, in this case a first date. The print was good quality and the paper is sufficiently stiff, etc. My only issue was the print didn't match the preview they sent through the email. The reason this is a problem for me is that the preview clearly showed the baseball stadium that was centered and the focus of the first date whereas the actual print only showed a small section of it. Had this matched, it would have been full 5 stars.
Hi Bruce, I am so sorry this has happened, Please can you email firstname.lastname@example.org with your order number and photos of the print and packaging and customer service will resolve this for you asap. Night Sky Team
I have sent numerous emails to your company. This company portrays a beautiful map but uses a second rate delivery method. The package has been in my hometown since 9/24. t is Wednesday October 2nd at night and no map has been sent to me. I have asked your company to find it but you have not done anything to assist.
Hi Jennifer, Customer service responded to all of your messages explaining that USPS may not have scanned the package, but it doesn't mean that it won't get delivered. And asking you to get back to us if the package isn't delivered today and we'll replace the order for you asap. Team Night Sky.
The look of the map online has better contrast between the color of the river, buildings and the streets. As printed, it's difficult to see the street grid. When viewed from about six feet, it looks like a bunch of blocks plus the river. The online image had much greater detail.
HI Adam, So sorry that you're disappointed with your star map. If you wish to return for a refund within 30 days of receiving it, we will refund in full on receipt back. Please email email@example.com with the order number or the return address for your country. Nighty Sky Team
I found this web-site via searching for a special map to commemorate my daughter’s English Channel Swim. The communication, support, and professionalism from My Ever Map was terrific and exceeded all of my expectations. The map is very high quality, the colors are fantastic and it was a wonderful surprise for my daughters special event. Thank you for a great service and product!
I was happy with the quality of my evermap (and my husband really liked it, it was his gift) but the packaging was destroyed during shipping and so the edge of my map was slightly damaged. Luckily this was covered by the frame I had it placed in. Maybe a stronger tube or end caps that don’t pop off during shipping would be helpful?
Hi Christina, I am so sorry that your order was damaged in transit. Please can you email firstname.lastname@example.org with your order number and photos of the print and packaging and customer service will resolve this for you asap. Night Sky Team.